Terms of Service
By booking our cleaning services, you agree to the following terms:
Services:
We offer residential and commercial cleaning, including general, deep, move-in/out, and office cleaning. Add-ons like carpet or window cleaning are available upon request.
Bookings & Cancellations:
Appointments must be made at least 24 hours in advance. Cancellations within 24 hours may incur a fee.
Payments:
Full payment is due after service. We accept cash, bank transfers, mobile money, and online payments. Late payments may incur a fee.
Access & Safety:
Clients must ensure safe access to the premises. We reserve the right to refuse service in unsafe or unsanitary conditions.
Satisfaction:
Not satisfied? Contact us within 24 hours and we’ll fix the issue at no extra cost.
Liability:
We are not liable for pre-existing damage. Any damage caused during service must be reported within 24 hours.
Privacy:
Client information is kept confidential and secure.
Updates:
Terms may change and will be updated on this page.
Questions? Contact us at +44 7728 607745 or kayzsparkleclean@gmail.com.